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Constance Mahan BA Political Science/Legal Studies

Saint Charles, Missouri 63303
United States
314-703-5264


http://www.coach2thetop.com
Area served: All of Metro St. Louis, MO

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This mediator has listed themselves on the registry, but have not provided to us any verification of their credentials.
Associations - Business - Commercial - Community - Construction - Consumer - Contract - Employment/Workplace - Family - Homeowners - Peer - Personal Injury

I have experience working with C-level executives and business executives within many different industries including financial, healthcare, manufacturing, construction, legal, family law, personal injury, etc. below is my resume and I have been in workforce over 30 years in various industries.

CONSTANCE M NICELY MAHAN
2627 Hampton Rd. ~ St. Charles, MO 63303 (St. Louis, MO area)
Phone: 314-703-5264 Email: coach2thetop@aol.com
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BUSINESS COACH and CONSULTANT/ SALES COACH and CONSULTANT/ CAREER COACH and CONSULTANT. Business and Sales Coach with over 16 years experience. Strength lies in ability to coach and motivate individuals to accomplish their objective and assist them back on track when they digress from stated goals. Coached Field to 85% Meeting or Exceeding goals when dept. was at no greater than 75%. Attrition very low (3% annually on average or less). Sales Trainer and Coach. Financial Sales Experience. Experienced and professionally trained facilitator/presenter. Certified Business Coach since 2000. Field Performance and Sales Coach. Responsible for 82 franchises and coached to profitability. Bachelor Degree Political Science/Legal Studies. Many Sales Trainings, Time Management Courses, and Leadership Trainings.
CORE COMPETENCIES
Strategic Planning • Organizational Development • Training & Development
Performance Management • Business Acumen • Coaching & Mentoring
Conflict Resolution • Change Management • Employee Relations
Talent Development & Management • Succession Planning • Consultative Sales
Managing P&L • ROI • Communication/LISTENING
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PROFESSIONAL EXPERIENCE

Coach 2 The Top, LLC - St. Charles, MO 2008-Present
Business Coach and Consultant/Sales Coach/Career Coach/Consultant
Coach business owners and sales professionals (both face to face and via phone) in financial sales and increase their productivity and as much as tripling revenue.
• Career Coach to clients on process to find career (very similar process to sales) Work with Executive level Professionals both face to face and via phone earning from $60k-$420k.

Money Mailer Franchise Corporation - Garden Grove, CA 2006-2008
Franchise Performance Coach
(worked from home office St. Louis, MO-territory below)
Responsible for Franchises in Texas, Kansas City, Arkansas, Nebraska, California.
Coached franchise owners both face to face and via telephone. Traveled 40% and worked from home 60%.
• Analyzed franchise profitability and coached franchise owner as to the areas of gaps to attaining specific goals. Coached to Meeting and Exceeding goals.
• Coached franchise owners in sales processes, activities, and provided sales training to attain profitability and stated sales objectives.
• Conducted quarterly sales meetings/trainings and facilitated business and market discussions with franchise owners.
• Initiated and conducted sensitive conversations regarding exit strategy when business was failing and the franchise owner was not a good fit for the business.

Edward Jones-St. Louis, MO 1999-2006
Development Leader Sales Training Division (2002-2006)
Supervised, Trained, and Coached sales force throughout Canada, Calif, Arizona, and Texas via in the field, video conference, and telephone meetings. Traveled to Phoenix, Arizona, Canada, and Texas as well as St. Louis, MO to train and coach sales force. Held Series 7 License.
• Awarded performance based Limited Partnership with the firm.
• Coached sales force in attainment of sales goals and stated objectives throughout Canada, California, and Texas.
CONSTANCE M MAHAN (cont.) Phone: 314-703-5264 Email: cmahan08@gmail.com Page 2
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• Traveled and presented sales training to sales force at training centers in Arizona and St. Louis.
• Responsible for achievement of goals and termination of employment when goals were not met.
• Sales Coach and sales trainer
Development Leader/HR (1999-2002)
Human Resources/Regional Recruiting
Met net growth goals. Developed strong one on one relationships with Region Leaders and Sales Leaders via telephone and face 2 face. Held Series 7 License.
• Attained growth objectives through placing advertising in newspapers across the states.
• Through teaching and coaching Sales Leaders on processes of the recruiting department, hiring process, and taught them how to utilize contact management system, achieved recruiting objectives.
• Presented to Sales Leaders at meeting held in Dallas, TX on the Recruiting Process, Hiring Process, and contact management system.
• Through effective listening, discovered problem areas and assisted Sales Leaders in overcoming obstacles.
• Traveled as necessary in establishing relationships in Texas and Louisiana to meet with decision makers and candidates while making presentations to large and small groups.
• Coordinated and set up recruiting events for the regions, and through effective communication, discovered quality candidates to meet monthly recruiting objective.
• Provided Sales Leaders with information and resources within the firm to assist them meet their objectives.
• Sold to the Sales Force on the reason to grow the region and sell them on the benefits to them on why growth is important for the region.
• Special Recruiting Project and Presentation in Dallas, TX on topic of Recruiting candidates coming out of the Military.
• Presented to class of 125 new Sales Trainees company recruiting and sell them on the idea of recruiting for the firm and why it is beneficial to them being in the field.
• Developed Phone Session for Dept. and created Phone Scripts Asking for Referrals utilized during off campus 1/2 day monthly workshops. Lead all monthly workshops.

Executive Management Group- St. Louis, MO 1997-1999
Director of Consulting
Assisted clients in discovering career desires and objectives.
• Built rapport easily and quickly, gaining client trust.
• Worked with a diversity of individuals most of which had salaries of $60,000.00- $350,000.00.
• Assisted clients in developing contacts of potential employers.
• Successfully taught and coached clients on finding career opportunities that matched their skills through networking and obtaining meetings via telephone.
• Analyzed problem areas and suggested solutions when clients were not meeting their goals.
• Coached clients on what was needed for them to get back on track and motivated them through praise and acknowledgement of their talents and skills.
• Developed and drafted effective resumes for clients targeting their desired market.
• Conducted mock interviews and listened for potential problem areas and coached clients on developing a more appropriate response.

Omni Physician Network of Opportunities, Inc. - St. Louis, MO 1996 -1998
Physician Recruiter
Obtained physician job placement of all specialties nationally.
• Sourced physicians via cold calling via phone for their interest in job opportunities.
• Obtained contracts with healthcare facilities for an average of $20,000.00 per contract.
• Marketed physician in his choice of geography and gained interviews with facilities we had
CONSTANCE M MAHAN (cont.) Phone: 314-703-5264 Email: cmahan08@gmail.com Page 2

contracts with and gained new contracts with additional facilities in choice of geography.
• Sold physician on opportunities and sold facilities on qualifications and personality of physician.
• When there was a match, an offer was made and salary negotiated, and I would advise if salary was appropriate for specialty and region.
• Assisted physicians with special visa situations and referred them to immigration attorneys that were best known in the field.
• In constant communication with immigration attorneys regarding changes in the law.

Mass Financial Group - Chesterfield, MO 1995-1996
Sales Representative
Analyzed needs of clients and solved problems with insurance and investment products.
• Cold called by phone and set appointments with attorneys, corporate executives, and business owners regarding insurance and investments.
• Set appointments by phone through referrals and cold calls.
• Met with clients face-to-face and made presentations of solutions to needs and sold them the prescribed solutions.
• Sold and implemented 401 (k)'s and SEP's for businesses
• Held Series 63 and Series 6 Securities License.

Mutual of New York - Clayton, MO 1994-1995
Sales Representative
Obtained appointments through cold calling and referrals.
• Approached attorney market through comprehensive needs based financial analysis.
• Marketed to Corporations and Universities a Successful Money Management Seminar.
• Analyzed needs of clients and solved problems with insurance and investment products.
• Held Series 63 and Series 6 Securities License.

Progressive Woman Newspaper - St. Louis, MO 1993-1994
Sales Representative
Sold advertising space for placement in our publication.
• Cold called both by telephone and face-to-face on small business owners either owned by women or businesses that were utilized by women.
• Attended business functions on behalf of the newspaper such as Professional Women's Alliance meetings and the Women's Lawyer's Association.
Prior positions held: Paralegal at Dubail Judge, PC (general practice firm) and Brown & Crouppin. Cosmetologist at salon in Chesterfield, MO and Houston, TX

EDUCATION
ICF (International Coach Federation) Member and ongoing CEU’s
ISEI (Institute for Social and Emotional Intelligence)-Certification 2012
Leadership Training-6 month program-Landmark Education
BCoach University and Leadership University-Coach Certification from 9 month program
Bachelor of Arts Degree Major: Political Science/Legal Studies- 1991
Webster University St. Louis, MO

PROFESSIONAL TRAININGS
QUESTION BASED SELLING TRAIN THE TRAINER (consultative sales approach)—Tom Freese-Author, Sales Trainer, Presenter
Numerous Sales Trainings at: MONY, Mass Mutual, Edward Jones, Money Mailer, and on my own.
Numerous Stephen Covey Trainings including-Leadership, 7 Habits of Highly Effective People, 8th Habit
Franklin Covey-Time Management Trainings
Ongoing Training at Edward Jones-Diversity Training, Leadership Training, Personal Development courses, time management, etc.

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